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Leadership Development: Strategic Planning for Collaborative Service Delivery

This assignment involves the development of a brief strategic plan for building a collaborative service delivery model for the organization you have selected for your project assignments. Your organization’s senior leadership has designated you to be the task organizer to address the service delivery model, with a directive to build a team that will be able to address the issues and concerns. You will have to decide what kinds of organizations would need to become involved in the coalition. You might need to bring in legislators or policymakers, health care facilities, schools, private organizations, or philanthropic organizations that have an interest or funding investment in the identified population.

In your strategic plan, include:

  • A description of the human services delivery focus for the strategic plan.
  • A description of a method for conducting a market assessment of community needs. How will you develop a plan or use an existing tool to assess the community needs?
  • A plan for building capacity for service delivery that involves engaging multiple organizations in the planning process. You will need to identify the organizations that will be included in the planning process, how the forms of governance for the organizations may impact their ability to engage in the planning process, and how they will be invited to participate.
  • A timeline for implementing the plan. Draw a graphic timeline and include key points and dates for development and implementation.
  • Tools and practices you will use to evaluate the plan for success.

Your plan must also include:

  • Cultural competency practices necessary to interact effectively with diverse groups and populations.
  • An assessment of the sustainability of the plan, based on governance structures and policy changes that may impact continued implementation.

Possible Situations

The following list includes examples of situations that might become an area of focus to consider for this assignment:

  • The community has seen an increase in suicide among young people.
  • The community has seen an increase in the need for affordable housing programs to assist the needs of an aging population. There has been a noticeable increase in older people who are in need of in-home or facility programs to assist with memory care services.
  • The community has seen a lack of affordable local inpatient treatment facilities for mental health and addiction treatment.
  • The community has seen a lack of adequate after-school programs for grade school and junior-high aged children.
  • The community has seen an increase in drug use among young people.

Use the template provided in the assignment resources to complete the assignment.

Assignment Requirements

  • Written communication: Written communication should be free of errors that detract from the overall message.
  • APA formatting: Headings, resources, and citations should be formatted according to current APA style and formatting guidelines.
  • References: Include at least 8 academic references. References must be from academic journals or textbooks.
  • Length of paper: 8-10 pages.
  • Font and font size: Times New Roman, 12 point.

The template that needs to be used

Name

u09a1 Leadership Development:

Strategic Planning for Collaborative Service Delivery

HMSV5340 Leading in For-Profit, Nonprofit, and Government Organizations

Instructor

Date

Introduction

Write an introduction (2‒3 paragraphs) that provides some general information about your role, your organization, and the situation or area of focus that this plan will be addressing.

The distinguished (A-level) scoring requirements are: Describes the human services delivery focus for a strategic plan and explains why that focus was chosen.

Needs Assessment Methodology

The distinguished (A-level) scoring requirements are:Describes the method that will be used to conduct a needs assessment for an identified area of focus for a human services strategic plan. Provides a justification for the method.

Use at least one source from the course syllabus reading listor another academic reference to support the content in this section. Avoid copying directly from your source—summarize the content in your own words.

Building Capacity

​The distinguished (A-level) scoring requirements are:Analyzes the methods that will be used to build capacity for a human services initiative, including an understanding of how forms of governance for participating organizations may impact participation. Provides justification for the methods.

Use at least one source from the course syllabus reading listor another academic reference to support the content in this section. Avoid copying directly from your source—summarize the content in your own words.

Cultural Awareness and Competency

The distinguished (A-level) scoring requirements are:Describes components of cultural awareness and cultural competency that a leader must exhibit in building capacity for a human services initiative. Provides a specific example that demonstrates the importance of that awareness.

Use at least one source from the course syllabus reading list or another academic reference to support the content in this section. Avoid copying directly from your source—summarize the content in your own words.

Timeline for Planning, Implementation, and Evaluation

The distinguished (A-level) scoring requirements are:Develops a timeline for the planning, implementation, and evaluation stages of a human services initiative, using a visual timeline graphic. Justifies the elements of the timeline.

Use at least one source from the course syllabus reading list or another academic reference to support the content in this section. Avoid copying directly from your source—summarize the content in your own words.

Evaluating Success of Initiative

The distinguished (A-level) scoring requirements are:Identifies tools and practices that will be used to assess success in a human services initiative. Indicates what success will look like.

Use at least one source from the course syllabus reading list or another academic reference to support the content in this section. Avoid copying directly from your source—summarize the content in your own words.

Assessing Sustainability of Initiative

The distinguished (A-level) scoring requirements are:Assesses the sustainability of a human services strategic plan based on governance structures and policy changes that may impact continued implementation. Provides suggestions for enhancing sustainability.

Use at least one source from the course syllabus reading list or another academic reference to support the content in this section. Avoid copying directly from your source—summarize the content in your own words.

Summary/Conclusions

​Summarize the planning process in 2‒3 paragraphs.

References

The distinguished (A-level) scoring requirements are: Writes in a manner consistent with the expectations of the human services profession. Uses current APA style and formatting for all in-text citations and references.

Best Practice—at least 1 academic reference per page of paper.

(Samples of references from the course that might be used)

deGroot, S. (2016). Responsive leadership in social services: A practical approach for optimizing engagement and performance. Thousand Oaks, CA: Sage Publications. 

Hu, Q., Kapucu, N., & O’Byrne, L. (2014). Strategic planning for community-based small nonprofit organizations: Implementation, benefits, and challenges. Journal of Applied Management and Entrepreneurship, 19(1), 83‒101.

Watson, L. D., & Hoefer, R. A. (2014). Developing nonprofit and human service leaders: Essential knowledge and skills. Thousand Oaks, CA: Sage Publications.

Weber, M., Backer, T. E., Orton, K., Barnes, G., Jenkins, W., & Crecy, C. (2015). Implementing strategic communications planning in a large federal agency. The Innovation Journal: The Public Sector Innovation Journal, 20(3), 2‒14.







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